Abstract
In this paper, we report on the activities of the Study Group on the Comprehensive Quality of Healthcare Management and the background to the review and revision of the “ Seven Tools of TQM in Healthcare. ”In particular, the frequency and background of intentional noncompliance ( Ma-Iika ) and the continuous improvement of MIBM ( Ma-Iika-Boshi-Method ) were described, and the framework of the “ Seven Tools of TQM in Healthcare ”.
The “ Seven Tools of TQM in Healthcare ” alone are not enough to improve the quality of healthcare. It is necessary to utilize the “ Seven Tools of TQM in Healthcare ” for management by policy,day to day management, and small group improvement activities, including QC seven tools. Within such a framework, by continuing to implement the PDCA cycle, it will be possible to put TQM activities into practice.
