Quarterly Report of RTRI
Online ISSN : 1880-1765
Print ISSN : 0033-9008
ISSN-L : 0033-9008
PAPERS
Coaching Technique for Safety Training Using Self-assessment
Takafumi INOUEYasuhiro KITAMURAAyanori SATOTakayuki MASUDA
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2015 Volume 56 Issue 1 Pages 51-58

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Abstract

A coaching technique was developed to train drivers in operational safety. First, drivers took part in a self-assessment of their attention characteristics. Drivers were able to identify their weak points in the feedback, and were given the opportunity to think of possible ideas to prevent errors. In order to draw more ideas, group discussions were held. Managers then conducted interviews with their drivers using the coaching technique, and encouraged them to deepen their ideas to prevent errors. The validity of this technique was discussed based on results from follow up questionnaires given to the drivers.

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© 2015 by Railway Technical Research Institute
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