2019 Volume 2019 Issue 34 Pages 91-111
Carly Fiorina who was CEO in HP presented company vison toward the future of “e-service on the tap” at presentation titled “Bullet-proof Infrastructure for the E-service Word” at TELECOM 99, Geneva on October 1st, 1999.
Her vision was realized by rising many cloud service firms such as Salesforce. com (Salesforce), Amazon Web Service (AWS) and so on. Now days, we can say we are in the transition to Cloud first world. Expansion of Cloud world has been getting to become reflecting company strategy of giant IT companies in US and Japan such as IBM, HP, Dell, Fujitsu, Hitachi and NEC. US firms made drastic decision and IBM was getting more focus on service and, HP and Dell were back to products-oriented companies. However, Fujitsu, Hitachi and NEC are straggling to fit their business model to Cloud world. Because they could not change the strategy to provide all IT pillars from product to services. In this paper, I will try to assess the possibility of revival by integration service capabilities to cloud service in Japanese IT giants.