BUILDING AN ANALYTICAL TOOL FOR CONFLICT MANAGEMENT IN DEVELOPMENT PROJECTS : A CASE STUDY OF THEUN-HINBOUN HYDROPOWER PROJECT

Abstract

Development projects often cause conflicts. For supporting negotiation during conflict situations, this research has built a model that can provide a mediator with information about stakeholders' perception of the situation and other stakeholders. Also, the model's feasibility has been tested in a real conflict case.
In the case study, the model has successfully been used to clarify the overall situation of the conflict by argument trees and a table of decision making. Subsequently, it has found a crucial misperception which made stakeholders adhere to their decision by analyzing their preferences and strategies. It has been demonstrated that the model can provide helpful information for a mediator to move negotiation forward.