DEVELOPING SOFTWARE FOR ENHANCING ORNANIZATIONAL MEMBERS' SKILLS IN FORESEEING FAILURE

Abstract

We developed a piece of game software “Panic 2005” for enhancing organizational members' skills in foreseeing failure. Each time played, the game gave questions about similar failures to measure the player's process of acquiring abstract knowledge. Average results indicate that the players solved the quizzes faster and gained higher points as they accumulated the number of times they had played the game. Among the 25 that played the game over three times, however, 60% acquired knowledge. Among the 24 that answered a questionnaire after finishing the series of games, 80% enjoyed the knowledge gaining process through playing games, however, they suggested that the quizzes should reflect actual events closer to their everyday experience.