Implementations of "ComCom Meeting" for Sharing Information, and Solving Problems in Nuclear Power Plants' Visitor Centers in Japan

Abstract

As a result of interviews of visitor center employees (fiscal year of 2005 to 2006), we found out that visitor centers do not function as well as they designed to. Many of them are not recognized as a part of PR section in power companies, but still have to face the public, and have to manage problems caused by situation change in society. Authors settled a meeting named "Communicators' Communication Meeting (Com Com Meeting)", whose purpose was to share practical knowledge and information between employees of visitor centers, and get new ideas to solve their common problems. Results of four different meetings are analyzed and the next steps to be taken are discussed in this paper.