Abstract
By analyzing trouble projects, not ensuring software quality in each process is the key factor that causes schedule delay or cost overrun at the end of a project. Of course, most of the projects do not intend to make 'surinuke.' defects slipped through review or test, and either they have to endorse it when surinuke is found or they do not figure out the quality of the product at all. To prevent such situations, it is important to identify and execute the critical points of quality management that should be at least done at all the software development projects, as well as to visualize the software quality. In this paper, we discuss a proactive quality management framework for software development project to ensure quality of products or services and its effect from the viewpoint of the authors' experience as project manager or quality management supporting staff of PMO.
