1201 An application and evaluation of "the Process QA" in system development work

Abstract

In our division, to improve of the system developments quality, we have started "the Process QA". Before starting "the Process QA", to improve of the system developments quality, we, our QA division, examined only a product. And we'd had a lot of problems such as a lack of project management, delay of confirm a customer request. These cause much work at the end of the project, a delay of the project, a trouble after hands on the system to customer. This report shows our activity of"the Process QA".