Abstract
In order to solve problems related to poor communications with users in system development processes, NTT Data Corporation has established the official regulations "Guideline for visualization of development processes", and has been implementing a visualization of development processes as a principle of communication. This project is cross-functional. In this paper, we describe from a project management point of view how to develop guideline documents and effectively implement them in the company. We also introduce an outline of guideline documents and case studies in actual projects.