Proceedings (National Conferences of The Society of Project Management)
2008.Spring
Session ID : 1705
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1705 Proposal of RFP Evaluation Model and Utilization Method based on Stakeholder Value : Report of the Study Group on Applying QFD to Project Planning
Gongyi LiuShin-ichiro YokoyamaNobuaki IshiiTomoyuki TamuraIchirou UshijimaNaoto NakamuraHiroaki SakamakiShun KatoYasunobu KinoKazuo KawaiYumi Kusakabe
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Abstract
The customer's requirement is summarized in RFP (Request for Proposal). The RFP is a basis of communication between customer and supplier in requirement definition, project scope definition and project planning to grasp customer's requirement. However, RFP based requirement definition sometimes leads increase work load, requirement change, requirement dissatisfaction. It is because there is a problem of lack of information of customer's requirement in RFP. Therefore the RFP should evaluate its information at the initial phase of the project and make it clear throughout the communication with customer. The study group on applying QFD to project planning proposed requirement definition method based on QFD for utilizes communication between customer and supplier. The proposed method consisted by deployment diagram and correlation diagram using RFP as an input and introduce requirement to solution, function for product, and deliverable element. As a expansion of this method, the study group discussed about the RFP evaluation and proposed the evaluation model based on the stakeholder value. In addition, we proposed utilization method of the model with less work load with morphologic analysis and apply to the real RFP evaluation.
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© 2008 The Society of Project Managemen
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