Collecting Feedbacks for Project Management Knowledge through Evaluation of PM-Knowledge-Viewer

Abstract

In order to prevent project failures or to repeat project successes, the mechanisms for project managements have been established and maintained in each business unit for enterprise. Recently, the approach extracting project management knowledge from these improved mechanisms and sharing them across business units have started in our enterprise. Then a prototype of PM-Knowledge-Viewer has been developed to facilitate to collect and to share project management knowledge. In this report, we show the evaluation results by PMOs as follows: (1) availability of project management knowledge extracted, (2) availability of supporting functions of PM-Knowledge-Viewer (knowledge navigation, knowledge evaluation, knowledge request, and case collection), and (3) analysis of feedbacks collected by using the knowledge evaluation function.