Improving Project Management Capabilities by Leveraging Organizational Governance and Support Functions Based on Self-Assessment

Abstract

We defined "Work style as project" and its eight characteristics, and developed a "Work style as project" check-sheet to assess them briefly. The importance of organizational governance and support functions was uncovered through our trials. We also developed a self-assessment process and self-assessment tools to improve project management capabilities using these findings. In this article, we especially focus on an "Organizational governance and support maturity definition table" in our self-assessment tools, which can assess the maturity of organizational governance and support functions with regards to project management. These self-assessment tools were applied to a business unit to establish a PMO (Project Management Office) mainly providing organizational governance and support functions. As a result, we confirmed improved outcome of project management capabilities in the short term (seven months).