Journal of the Society of Project Management
Online ISSN : 2433-3069
Print ISSN : 1345-031X
Quality Management from the View of the Team Members(<Special Issue>Project Quality and Customer Satisfaction)
Yoshitaka Yoshioka
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2015 Volume 17 Issue 5 Pages 15-18

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Abstract
For project quality assurance, we used a variety of rules and checklists. However, the team building could not be hierarchical because of the declining population of young people in a recent project. For both managers and leaders, there was a gap of team members and experience levels. In addition, the project employed multiple sub-contractors. Thus, it was difficult to bring quality awareness to the entire team. As a result, it increased the trouble caused by SE works. This text reports on an actual example of the cause and the realistic measures taken.
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© 2015 The Society of Project Management
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