Abstract
It is important to obtain consensus among the stakeholders of a customer to resolve critical issues that influence the direction and success/failure of a project during its management and execution. Consensus building is an important ability that a project manager should possess. A project manager must consider several important points when building consensus with stakeholders, such as agreement, plan, and targets for arrangement and settlement. Without preparing these points, a project manager may be unable to resolve issues. In project management, it is important to consider the intentions of a customer's stakeholders, plan for consensus, and prepare and maintain the facts and evidences, which armed with theoretical evidences, become the necessary ingredients of an agreement scenario. The "Consensus building Scenario Map" is a preparation tool to obtain consensus among stakeholders. This article highlights the necessary steps in consensus building and discusses the details and efficiencies of the scenario map.
