Journal of the Society of Project Management
Online ISSN : 2433-3069
Print ISSN : 1345-031X
A Study on Soft System Approach Given Careful Consideration to Accountability for Stakeholders
Akira Takemura
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2003 Volume 5 Issue 3 Pages 34-39

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Abstract
The participation of the citizen to the societal planning has been required as before. As a method for their participation, the problem solving by the soft-approach is more expected. The soft-approach is different from the conventional development-typed idea. It is a methodology based on the idea on the activity of improvement and review. The committee-typed working formation is more effective than all participation-typed one from the viewpoint of the feasibility. Especially, it seems that the activity of the project team will be more important to fulfill their roles. For the team members, sufficient knowledge on actual activity is necessary. Also navigational ability and negotiable accountability are necessary while the approach to the consensus building is kept. In this paper, a segmental committee-typed soft system approach given careful consideration to accountability for stakeholder is advocated. The roles and concrete activity of approach coordinator are discussed.
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© 2003 The Society of Project Management
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