Abstract
In Japan, rapid population aging has called for the provision of contiguous medical and long-term care services to the elderly. In this situation, the Ministry of Health, Labor and Welfare is promoting the establishment of an Integrated Community Care System that can appropriately provide various daily life support services. This system requires cooperation of relevant organizations such as hospitals, nursing facilities, and pharmacies in an area. In order to measure the state of cooperation and identify the issues in establishing the Integrated Community Care System, a questionnaire survey is executed to these organizations. However, there is no clarity on an appropriate design of the questionnaire survey, which can accurately identify the issues. As a result, there were problems with the conventional questionnaire survey, and thus, the results obtained by the conventional questionnaire survey cannot be utilized to identify such issues.
The purpose of this study is to propose a design method of the questionnaire survey, which can identify issues accurately. First, we analyzed the conventional questionnaire and survey results to clarify problems. Thereafter, we considered the measures to overcome these problems and proposed an appropriate design for questionnaire survey. We confirmed that the questionnaire was improved by the proposed method.
