2023 Volume 15 Issue 2 Pages 79-90
In recent years, pharmacies have been emphasizing the patient-oriented separation of prescribing and dispensing in the community and shifting from product-centered to patient-centered care. To ensure stable pharmacy operations, it is necessary to take measures to reduce turnover intention among pharmacists and to improve their motivation due to changes in work content. Therefore, we also examined how experiences that made pharmacists feel rewarded and stressed are related to their motivation and turnover intention using a survey in 2021. The results showed that motivation was higher for women than for men, and for male managers than general employees, but the results for full-time female general employees were at the level of almost the same as for female managers. Moreover, the experience of self-fulfillment increased motivation regardless of gender and responsibility, while the psychological state of not feeling meaningfulness in work (psychological distance from work) was associated with a decrease in motivation, except among full-time female workers. In addition, fatigue was related to turnover intention, except among full-time female workers.
