In this case, a male patient had some grievances against the care medical workers took of him, and it was difficult to had the sufferer take good care by himself in his daily life. In response to this, a Certified Nurse Specialist (CNS) in chronic care nursing, who was well acquainted with Professional Learning Climate (PLC), gave support to the patient so as to improve his self-efficiency ,and as a result, this led to the behavioral changes of the patient.
Patients with chronic diseases need to change their habitual lifestyles and incorporate treatment behaviors to prevent exacerbations and incorporate treatment behaviors for health maintenance. Self-efficacy is a psychosocial factor related to individual patients' physical functions, living environment, social background, and support status, etc. Improving self-efficacy create positive and effective behaviors and maintains emotional stability. One of the sources of increasing self-efficacy is verbal persuasion, and we provided support to patient B based on the belief that support using PLC would be effective.
Patient B (in his 50s) had been visiting the hospital for 10 years, and this was his seventh hospitalization; he had been hospitalized for heart failure a month earlier, and his hospital stay was shortening. The CNS, was aware of the PLC, believed in and respected patient B, and worked to build a trusting relationship with him. Specifically, the CNS worked with patient B to establish goals that respected his enjoyment and proposed feasible ways to achieve them. As a result, patient B experienced many successes, and his sense of self-efficacy increased, leading to behavioral change.
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