The country is pushing for the development of a regional comprehensive care system for the year 2025 when the baby boomers become the latter-generation elderly. The pharmacy is expected to demonstrate health support functions as a medical facility. In the draft accompanying the revision of the Drug Act, which was published at the end of 2018, the pharmacist is not only at the time of dispensing, but through the medication period. It is described that it is necessary to clarify that there is an obligation to understand the required medication situation including over-the-counter (OTC) drugs, and to teach based on a pharmaceutical knowledge. However, in view of the situation where the health damage is low and the trust to the pharmacist about health food and OTC drugs is taking place, it is urgent to construct a system that can grasp the change in physical condition continuously. Then, it is to be carried out continuously in the drug treatment after the onset of disease, it is possible to qualitatively improve the medical. In order to cooperate in the community, it is required to actively present the functions of the pharmacy to patients, various medical professions, and caregivers. By responding to the needs associated with social changes, we believe that pharmacies and pharmacists will lead to a future that contributes significantly to local medicine.

A web questionnaire survey was conducted to investigate the service quality provided and challenges faced by pharmacists who perform pharmacotherapies in home medical care. Two hundred and eight responses were collected. Responses were based on a five-point scale and stratified according to the respondent’s attributes for comparative analysis. Also, responses to the checklist items [Tasks to be performed by pharmacists] and [Information obtained from patients/families and professionals in other disciplines] were grouped using factor and cluster analyses, and the related attributes were assigned to each group. Results showed that pharmacists verified items such as [Drug efficacy] and [Adverse effects] well. However, verification of patients’ daily routines depended on the pharmacist’s [Sex], and information was gathered infrequently from patients/families and professionals in other disciplines. There was a correlation between the five attribute groups and the [Sexes]. Also, [Sharing assessment sheets with professionals in other disciplines] was found to be useful for the evaluation of pharmacotherapies. Furthermore, when pharmacists performed tasks, which they considered necessary and were chosen from the 16 items presented in this survey, there was a positive response to the following parameters: [Effectiveness of pharmacotherapies] [Patients’/families’ quality of life] [Relationships with professionals in other disciplines such as doctors and nurses] and [Potential for doctors to incorporate pharmacists’ suggestions in their treatment plans]. Therefore, pharmacists need to develop tools to check their home medical care practices and evaluate pharmacotherapies using a common scale among different disciplines to improve the quality of their practice.