The purpose of this study was to clarify the difficulties nurses face in consensus decision support between patients/families and health care providers, and to examine the implications for education to enable nurses to actively engage in consensus decision support.
Focus group interviews were conducted with 12 nurses working at two cancer treatment base hospitals.
Respondents were divided into four groups and analyzed qualitatively and inductively.
The difficulties nurses face in providing decision support to cancer patients and their families were classified into eight categories: [Family intentions are emphasized and patient's independent decisionmaking is hindered],[ Unable to grasp the feelings and intentions of the patient and family and unable to step forward to support decision-making through consensus building], [Distressed that treatment proceeds without knowing whether the patient has made an independent decision], [Wonder if it was a good choice for a terminally ill patient to be treated without consensus by family and healthcare providers], [Difficulty in obtaining agreement between healthcare providers and patients/families on treatment choices in BSC situations], [Communication between patients/family members and medical staff is not sufficient, and decision-making support through consensus building cannot be established],[ As a nursing care team, we cannot continuously support decision-making through consensus building], and
[Lack of skills makes it impossible to follow the process of decision support through consensus building in accordance with the changing patient's situation].
We found that nurses are concerned about situations in which the rights and intentions of cancer patients are not respected, but they are unable to approach patients to solve the problem. To improve the quality of decision-making support in cancer care, it is important for nurses to recognize that they themselves have a role to play, to accumulate practice, and to make patients and physicians aware of the role of nurses.
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