The paper proposes a novel recommender system which supports users to clarify the most appropriate preference by recommending
other categories' items that almost meet the attributes selected by users. Such an advantage is achieved by both the
preference ncretization of users and the
preference change of users.To investigate the effectiveness of the proposed system, we conducted the human-subject experiments and found that the proposed system supports users to find their desirable items by clarifying their preference. Concretely, the following implications have been revealed: (1) the proposed recommender system with both the
serendipity and
decision buttons enables users to clarify their preference by comparing items which are classified in different categories; (2) in detail, the item recommendation based on the
selected item attributes contributes to clarifying the users' preference through a change of their preference, while the item recommendation based on the
item characteristic contributes to clarifying the users' preference through a concretization of their preference; and (3) the proposed recommender system with the
decision button succeeds the further clarification of the preference of users who have already clarified it.
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