Journal of Product Development and Management
Online ISSN : 2758-3872
Print ISSN : 1880-0297
Factors Influencing Service Climate in A Chain Store: A Multilevel Analysis
[in Japanese], [in Japanese]
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Keywords: organizational climate, service climate, nested data, multilevel analysis, hierarchical linear model (HLM)
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2015 Volume 11 Issue 2 Pages 2-24

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