Impact of Ease of Access to Public Transport on User Expectations

抄録

The paper is based on an analysis of experience and attitudes toward public transport accessibility of residents from number of cities in three different countries in East Asia. The work presented explores an analytical framework suitable to incorporate differences of city characteristics from different regions. It is then demonstrated that there is a quantifiable relationship between the level of service of accessibility to public transport systems in a given urban area and expectations and attitudes of its residents. The paper provides a framework for planners to identify the net perceived value of improvements to accessibility by accounting for the difference between the improvement of a physical measure of accessibility and the increased level of expectation of the subject community. The analysis has shown that it is important to keep the walking time below a specific value to ensure that the level of service associated with accessibility is within community expectations.