2024 Volume 15 Pages 2156-2171
In the past several years, working styles and commuting behavior in Tokyo, Japan have been changing. During the COVID-19 pandemic, these changes were accelerated as passengers reduced commuting frequency and shifted to higher rates of remote working. For the purpose of creating better railway policy, it is important gain a detailed understanding of such changes. Existing studies on this topic have not fully investigated changes in the relationship between commuting frequency and commuter pass holding. This study identifies individual passenger behavior during the COVID-19 pandemic using automatic ticket gate IC card data. The major contribution of the study is a quantitative examination of the relationship between commuter pass holding and decline in railway use frequency that occurred during COVID-19 pandemic by tracking individual passengers.
