2024 Volume 15 Pages 2201-2216
This research examines the management of retail space in stations between the Airport Rail Link and Bangkok Transit System in an effort to improve the effectiveness of metro’s commuting during rush hour. The studies have shown the Airport Rail Link's retail outlets pose a risk of disrupting rush-hour passenger traffic and limiting access to the platform due to several retail stores located on the site. This research aims to explain the relationship between the location and behavior of metro’s riders in order to analyze the optimal location of retail stores and queuing arrangements to maximize space utilization on metro’s. Using network analysis based on centrality analysis theory and the Urban Network Analysis (UNA) were employed, to determine the areas that most likely to have the highest density. In addition, the survey results of the queue characteristics of each shop in the study area and the points that cause the link area's density were also analyzed. The study found that adjusting the queueing area in front of a retail store and the size of the store based on the number of store customers will assist in reducing the number of commuters using the train during rush hour.
