Performance Evaluation of the Public Bus Transportation in India: An Application of the Malmquist Productivity Index

Abstract

By using the Data Envelopment Analysis (DEA) Malmquist Productivity Index (MPI), this study measures the efficiency of 33 State Transport Undertakings (STUs) in India, considering the year 2010-16. An output-oriented approach is used with output variables as Effective kilometres and input variables as Fleet Size, Total staff, and fuel consumption. The study attempts to provide an overview of the general status of STUs in India regarding their productive efficiencies in terms of years, firm-wise performance, and organisation-wise performance. The research has policy and managerial implications, with the study’s limitations also discussed.