Assessment of Walkability – Public Transport Integration: Gender Perspective

Abstract

A gender perspective on walkability-public transport integration assessment is significant. The assessment of the level of satisfaction with the integration of walkability-public transport adopted the Customer Satisfaction Index (CSI), followed by the Importance Performance Analysis (IPA) to assist policymakers with influential assessment factors. The results showed that the walkability satisfaction index value reached 75%, a good assessment category. However, the performance gap value against the level of importance of women's assessment (-0.18) was greater than that of men, with a gap (-0.03). Eight parameters have a high level of importance, with low performance as the main priority for improvement: the level of service of the pedestrian path between D and E. The recommendations are to re-evaluate the need and capacity of pedestrian paths to prioritize pedestrian safety and the importance of walking for mobility and health.