Abstract
Recently, the conflicts between infrastructure development and preservation of social environment such as cultural heritage are increasing. To solve this problem, public forums are necessary. However, it is almost never possible to listen to all public opinions and recommendations. One of the techniques to settle issue in forum is a social survey with a questionnaire on neutral ground. This paper aims to make discussion easier by quantitatively analyzing people's views when in conflict, and determining how to effectively quantify them by focusing on developing a process to mitigate conflict among the Mugishima Castle Evaluation Committee (MCEC) members. To study this matter, two types of questionnaires were carried out. The first questionnaire is about valuing cultural heritages and discontent for infrastructure delay using contingent valuation method (CVM). The second questionnaire aims to examine the effective of committee participation and CVM questionnaire among committee members.
