Abstract
As an air cargo terminal is the key point in the airfreight market, its business development is directly correlated with the volume of the goods that are transported by air. The large airfreight market also stimulates a beneficial operation niche for air cargo terminals. This paper will focus on studying 3 major air cargo terminal firms through Grey Relation Analysis (GRA) and two-stage Data Envelopment Analysis (DEA) in order to measure each company’s relative strength. A total of 31 initial indicators were considered, with nine being selected—two indicators of production efficiency, three indicators of marketing effectiveness, and four indicators of execution efficiency. In performance evaluation parts, Taiwan Air Cargo Terminal (TACT) is found to be relatively efficient in both efficiency and effectiveness stage in 2000 and 2001. Everterminal (ET) and Far Glory Free Trade Zone (FTZ) are found to be efficient in effectiveness stage only during 2001-2002. In other years they were inefficient.
