Abstract
A questionnaire survey for fellow graduates of the Graduate School of Management, Globis University, at least one year posterior to their graduation, were conducted to investigate the current situation regarding ongoing implementation of the educational principles, developing their careers, and business activities after graduation. Total responses were 1,788. Positive changes such as increased annual income (68%), improved performance and achievements on business (60%), and promotion (50%) were observed. In addition, more than 90% of the total respondents considered that the completion of the MBA brought them better reputation. The NPS as a customer loyalty index was measured, and the result was +42.4. Three items, higher reputation, ideal life, and emotional support through human networks built during the MBA were correlated with the NPS. These results indicated that a lot of respondents believed that the various benefits obtained in the graduate school were considered to have brought them better reputation in addition to personal enrichment.
