Abstract
Sharp Corporation has been working on the human resource development regarding “user-centered design”. The purpose of the human resource development is that those who have completed the training program should continue to practice user-centered design in the product development process so that products excellent in usability will be created. There are three levels (beginners, intermediate and advanced) in the program and the in-house qualification system has also been introduced. The program has received high evaluation from those who completed it and the number of cases where the user-centered design has been practiced is increasing. We are determined to work on the program continuously by improving the tools in order to vitalize the efforts in “user-centered design” further.
