Abstract
The authors recognized that in the field of education, service design is a methodology to create new value by designing not only student learning but also a mechanism that enables students’ continuous learning. In this study, we conducted a one-day Pattern Language Workshop as a service design approach using the "Pattern Language for Learning Architecture" created in advance by teachers as an interface between "new students" and "new learning" in architectural design courses at two technical colleges. The pre- and post-workshop questionnaire surveys revealed that the Pattern Language Workshop was effective in reducing new students' anxiety about "participation" in learning and their anxiety about "learning" arising from being unable to see the entire picture of learning. In addition, a quantitative text analysis of the free response questions in the questionnaires revealed that new students, who had dreams of working in the field of architecture in the future but were anxious about learning at the time of their enrollment before the workshop, had their levels of "anxiety about learning" reduced after experiencing the workshop in a fun way. It became clear that the Pattern Language Workshop as a service design method, as a map, can provide support for students.
