Journal of Human Well-being
Online ISSN : 2435-9254
Print ISSN : 1346-5821
A study to develop a user-involved evaluation system in facilities for the mental disabilities
― From an awareness survey of the staff workers in evaluating the Community Activity Supporting Centers of A prefecture ―
Daisuke Kato
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JOURNAL OPEN ACCESS

2021 Volume 20 Issue 1 Pages 87-94

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Abstract
An awareness survey of the staff workers in the 11 Community Activity Supporting Centers, which mainly support people with mental disabilities in A prefecture was conducted to see how the user-involved evaluation system should work. The system involves users when their activities and management are discussed. The survey in the form of an anonymous self-administered questionnaire received 61 responses. (Response rate was 95.3%) The results show the staff was aware of user inclusion in “Regular meetings concerning the program contents”. However in the meetings such as “Reviewing the program contents”, “Planning annual activities” “Yearend evaluation of the annual plan achievement” “Sharing the management situation of the facility”, staff’s awareness level in terms of user-involvement was low. The results revealed that in the Community Activity Support Centers within A prefecture, the user-involved evaluation, which includes users positively to review the facility’s activities and annual plans is not conducted. Therefore, service provider staff’s awareness-raising in service user inclusion in reviewing and evaluating, not only their daily activities but also the whole picture of the facility, would further improve mental illness service user participation.
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© 2021 Society of Human Well-being
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