A Case of Improving Management Decision of Global Conglomerate by Using the 3S Model and Contribution of Data Visualization to the 3S Model

Abstract

In a global company, it takes time for the regional headquarters to compile monthly information on overseas subsidiaries because of the different cost and sales situations in each country. The longer it takes to report the previous month's information, the slower it takes for the headquarters to make global decisions and issue appropriate instructions to each company. Using the fish born chart, four problems were identified: subsidiaries take time to enter data, the regional headquarters take time to compile data, the the regional headquarters take time to scrutinize the figures, and the format of the reporting materials is difficult to understand. To solve this problem, we applied the 3S model of P2M and executed the program, which reduced the speed of decision making by the top management team by approximately 8 business days. In addition, based on the use of data visualization used in this case study, we discussed the use of data visualization that contributes to the scheme model and service model of the 3S model.