Abstract
Water supply systems are an important part of infrastructure that is essential to contemporary civil life. Operational management of water filtration plants requires critical control systems to appropriately manage quality and quantity of water, and highly skilled operators to run them. In recent years there have been a great number of skilled operators retiring from the workforce, which has led to a heightened need to not only manage daily operations, but also develop emergency response capabilities in case of plant accidents. In an attempt to resolve this problem, one of the authors has developed an education and training system that emphasizes collaborative training using role-playing techniques. This system has been successfully introduced and operated as a training program. This system has employed the P2M concept from its planning stage, and its concept, development, operation and evaluation will be discussed through case studies.