注文・配送システムにおける待ち時間の解析

抄録

In this paper we consider a simple order delivery system. Customers order items at their home to a shop or a restaurant. The shop produces items and one delivery-man delivers them to their home. Each shop retains one finished item until the delivery-man returns to the shop. We analyze the waiting time of customers from the order to the delivery of the items at their home.