Abstract
The rapid progress of the IT environment represented by the spread of Internet communications has had a large influence on business activities in Japan. It is necessary to aim at the change of the whole industry in the face of progress in IT, changes of various systems and customs, and global mega competition. It is a change from manufacturing toward the creation of “new knowledge,” which is structured by large amounts of various information and interests. Based on this “new knowledge” the importance of offering worthy products and services has increased, while utilizing IT as a tool in these processes. It is expected that this will lead to the enhancement of the industrial competitiveness of Japan and the creation of new industries. In response to such a background, the Japan Business Machine and Information System Industrial Association studied the ideal future for offices, and this report presents these results as “Ubiquitous workware and collaboration”
