2023 Volume 62 Issue 5 Pages 494-501
This paper discusses the use of online communication during the with-corona era, highlighting its rapid adoption due to the pandemic. While face-to-face activities are resuming, the advantages of online communication, such as flexibility in time and space, are being leveraged for regular meetings and social interactions. The author explores the current state, benefits, and challenges of telework. Konica Minolta Japan's initiatives, including optimizing site scale and embracing digital content, are also examined. The evolution of PR activities like inner communication and online business meetings is addressed. The paper delves into real-time fault handling and hybrid communication, the impact on human resources and infrastructure, and the potential and challenges for culture-building through online communication.