The Journal of Science of Labour
Online ISSN : 2187-2570
Print ISSN : 0022-443X
Field Reports
The actual condition of factors of professional caregivers’ turnover in elderly care facilities : a qualitative study using the “Healthy Work Organization (HWO)” conceptual model
Maki TOMINAGAMiharu NAKANISHI
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2019 Volume 95 Issue 4 Pages 117-126

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Abstract

Based on the “Healthy Work Organization (HWO)” conceptual model, we conducted a qualitative study using a semi-structured interview subjecting 14 unit-leaders of professional caregivers in elderly care facilities to reveal the actual condition of factors involved in their turnover. Three categories, that consist of 23 sub-categories identified from 62 codes, emerged regarding factors of resignation among professional care givers. One of the categories, namely “specificity of care services,” was fit to the “work and workplace characteristics” within the HWO conceptual model, and the remaining two categories, namely “not established labor and personnel management system” and “undeveloped organizational policy and structure,” were fit to the “organizational characteristics” in the model. The findings suggested that countermeasures toward the turnover of professional caregivers are required for both the work and the workplace characteristics and the organizational characteristics influencing the former characteristics.

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© 2019 The Institute for Science of Labour
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