Abstract
Purpose : The purpose of this study was to explore associated factors with burnout among the workers of Community Comprehensive Support Center (CCSC), focusing on network building of CCSC with informal community organizations (ICO). Methods : A self-check questionnaire survey was conducted to 88 workers of CCSC in a ward, Tokyo, in May 2009. The questionnaire assessed individual factors (such as gender, age and job satisfaction), environmental factors (such as working hours per week, social support and feeling for network building with ICO), and the Maslach Burnout Inventory. Results : A total of 84 questionnaires were analyzed (valid response rate: 95.5%). About 20% of participants had severe burnout. Multiple regression analysis showed that the higher score of emotional exhaustion was associated with more working hours, lower job satisfaction, and feeling more difficulty for network building with ICO. The higher score of depersonalization was associated with lower job satisfaction, less social support from manager, and more feeling more difficulty for network building with ICO. Moreover, the lower score of personal accomplishment was associated with working full-time, lower job satisfaction, and feeling less challenging for network building with ICO. Conclusion : The findings of the study suggested that it would be important for the prevention of burnout in the workers of CCSC to improve the feeling for network building with ICO.
