2023 Volume 26 Issue 1 Pages 77-83
The aim of this study was to identify the violence-prevention ideas and intentions of workers in providing the community mental health and welfare services at prefectural public health centers. Methods: A semi-structured interview survey was conducted with 17 mental health and welfare workers at a prefectural public health center. The analysis was conducted through a hierarchical cluster analysis of the verbatim interview data as quantitative text analysis (text mining). Results: Nine clusters were extracted from the analysis and classified into four categories based on the meaning and content of the clusters: “tuning in close proximity with the recipients of support,” “self-defense preparation of risk reduction entities,” “operation of a cooperative system with family and staff,” and “careful deployment of personnel during transfer.” Discussion: the results showed that the best way for mental health and welfare workers, to prevent violence is to focus on reducing the risk of violence, both individually and organizationally, while concentrating on how to interact with the recipients of support.