オフィスにおける働く場所の選択肢とワークエンゲージメントの関係： 心理的安全性の知覚による媒介効果の検討

実践報告

抄録

This study aimed to examine the relationship between flexible office environments (activity-based work environment; ABWE) and work engagement and its potential mediating variables. We hypothesized that more options of place to work inside one’s office would be positively correlated with workers’ work engagement because it serves as a job resource for achieving work goals. Since psychological safety has been suggested as a mediator of the relationship between work engagement and job characteristics that allows workers to make important decisions on their own, we also hypothesized that psychological safety can be a mediator of the correlation between ABWE and work engagement. We conducted a web-based survey of 500 employees working for private companies in Japan. As predicted, people who work in offices with more types of environments for flexible workstyles had higher work engagement. This effect was partially mediated by perceived psychological safety. Although the causal relationship and detailed psychological mechanism are not yet clear, the results indicate that preparing flexible work environments may foster workers’ perceptions of psychological safety, which may lead to work engagement.