2016 Volume 9 Issue 1 Pages 10-20
＜Purpose＞Using case study design, this study explored a volunteer childcare organization’s progress based on Quinn and Cameron’s theory of organizational development and the knowledge acquired by volunteers. ＜Method＞Qualitative data drawn from the minutes of monthly meetings, relevant reports and analytical municipal volunteer documents, and interview transcripts from twelve volunteers were subjected to content analysis, and the quantitative data in the above-mentioned analytical documents was examined using descriptive statistics. ＜Results＞It was found that the volunteer organization developed similarly to the generalized organizational life cycle model. Student volunteers learned about ‘Rearing children’, ‘Understanding infants’, ‘Caring behaviors and compassion’, and ‘The importance of childcare volunteering’, while community volunteers learned about ‘Understanding and maintaining contact with mothers and infants’, ‘The importance of childcare volunteering’, ‘Basic philosophy and keys to success’, and ‘Challenges of volunteer management’. ＜Conclusion＞We believe our research findings can be applied when considering effective collaboration in volunteer organization development, and to help create an environment that fosters learning for all participants.
