Maturity Model of Hospital Function(MMHF) for Continuous Improvement Support of a Hospital ―Usage of MMHF and Application Verification―

Abstract

 Authors have proposed the Maturity Model of Hospital Function(MMHF) as an evaluation model which is needed to measure the promotion situation of the PDCA(Plan, Do, Check, Action) cycle of a medical service.
 Moreover, in MMHF construction process, we completed the table of judgment items of MMHF maturity level. In this paper, we describe the usage of the table. Furthermore, according to the usage, we apply MMHF and verify validity of it.
 Thereby, we verify that MMHF can show the present condition of a candidate hospital in detail, and show clearly the items those should be improved still more preferentially.
 Using MMHF, the indicator of the strategy of the medical service improvement in each institution can be stood, and medical-facilities administrators can know the achievement degree of their improvements.