Efforts to shorten waiting times for outpatient blood collectin: Blood collection system that matches the appointment time of examination

Abstract

At our hospital, all 15 blood collection tables are in operation from 8:00 am, and an average of about 700 people per day are being collected. Conventionally, the waiting time for blood collection was always more than 60 minutes in the morning, and alleviating congestion was an issue for hospitals. As an improvement, we introduced a “blood collection system that matches the appointment time for examinations and examinations” and made effort to adapt to the environment of the blood collection room. After the introduction of this system, the average waiting time was 10 minutes, shortening by about 30 minutes.