2021 Volume 25 Issue 1 Pages 225-235
The purpose of this study was to describe the evaluation of a competency-based management program for nurse managers. We interviewed 5 participants of the program regarding their effective work as nurse managers and developed a structure of competency clusters of their practice. Further, we discussed strategies that could make the program more efficient.
Usually, when nurse managers faced problems, they first analyzed the current situation and conceptualized problems to identify their essence by demonstrating the "Cognitive" (competency) aspect. Once the crux of a problem was clarified, appropriate goals were established for problem solving and problem fulfillment. Subsequently, the "Achievement and Action" (competency) was consistently demonstrated through the process of task achievement. Meanwhile, demonstrating the "Personal Effectiveness" (competency) through the process of achieving tasks supported the progress toward achievement. Moreover, the "Helping and Human Services" (competency), the "Impact and Influence" (competency), and the "Managerial" (competency) were demonstrated in accordance with the situation throughout the process.
It was suggested that the efficacy of this program could be enhanced by developing it in accordance with the structure of competency clusters. Furthermore, this program would also improve practical skills of not only new nurse managers but also of those who are not confident in their practice.
