2019 Volume 28 Issue 3 Pages 13-25
〔Aims〕The purpose of this paper is to develop a communication skill evaluation method and to clarify features of basic communication skills of first-year nursing students compared with those of working adults and university students other than nursing students.
〔Methods〕We carried out two studies using ENDCOREs. Study 1 was conducted with working adults and non-nursing students as the subject, and Study 2 with first-year nursing students.
〔Results〕In Study 1, we identified 9 basic skill types as Omnipotent type, Balance type, Self-reliant type, Active type, Constraint type, Passive type, Avoidant type, Obstinacy type, and Autistic type, and eventually contrived a communication skill evaluation method. In Study 2, it was revealed that most of the first-year nursing students fell into one of the following 4 types: Omnipotent type, Balance type, Constraint type, and Passive type.
〔Conclusions〕The 9 skill types may be classified by combining the scores of the encode system, which consists of Expressivity and Assertiveness and the decode system, which consists of Decipherer ability and Other Acceptance. This evaluation method can be a common criterion not affected by the differences of study sample, so it may make identification of nursing students’ skill types possible. Study 2 suggested that first-year nursing students with Constraint type and Passive type should receive an assertion skill training.
