Transition Process of Support for Returning to Social Activities in a Support Facility for Hikikomori

A Case Study

Abstract

In the process of recovery through a support facility, socially withdrawn people (Hikikomori) may feel conflict. This study aimed to examine the role of their supporters and how to engage them effectively at the facility. We conducted semi–structured interviews with one person who had experienced withdrawal and three supporters at a support facility. As a result, characteristic relationships were found in each stage of consultation support, group adjustment support, employment support, and job retention support. During the transition from one stage of support to the next and when the users feel ambivalent emotions, the supporters shared their roles and supported users’ conflicts as a team. Moreover, it was suggested that users transfer to the next stage and the supporters of the previous stage of support show the same attitude of acceptance, which would lead to peace of mind and vitality for the users.