Abstracts of Annual Conference of Japan Society for Management Information
Annual Conference of Japan Society for Management Information 2002 Autumn
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A case study of St,Luke's hospital
How They Fought to the Crisis
*Asako Takada
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Pages 76

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Abstract
This research is a case study of Tokyo subway sarin poinsoning 1995, which is the first experienced poisoning terrorism for the development by an AUM cult. In the case of Tokyo subway poisoning, ER team and back office team of St.Lukes hospital in Tokyo coped wiht this unexpected event by excellent teamwork. This research is focused on the effectiveness of team efficacy at the crisis moment.
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© 2002 by Japan Society for Management Information
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