Abstract
In a case of a food manufacturer, to open its own management system to the public strengthens the connection with its raw material suppliers and achieves higher quality control. Q.P. Corporation has established an original quality management system, "QITEC" (QP Information Technology System), by Kaizen activities which propose to prevent human errors and to reduce the mental load of workers. QITEC has achieved operational standardization, the efficiency improvement of work, and inventory reduction etc. In addition, Q.P. Corporation has achieved higher quality control such as prevention of row material mix-ups by cooperation with its row material suppliers as a result of opening its production know-how by selling QITEC as package software and introducing the industry-standard code.
